Return & Refund Policy

Last Updated: June 2026

At WeaQon, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we’re here to help.

Returns

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must:

  • Be unworn, unused, and unwashed.
  • Have all original tags attached.
  • Be returned in its original packaging.
  • Be accompanied by proof of purchase or your order number.

Items returned without first requesting a return will not be accepted.

To initiate a return, please contact us at privacy@weaqon.com/a>.

Return Shipping

  • If the return is due to a defective, damaged, or incorrect item, WeaQon will cover the return shipping costs.
  • If the return is for any other reason, the customer is responsible for the return shipping costs.

Return Process

  1. Contact us at privacy@weaqon.com with your order number and reason for the return.
  2. We will provide return instructions.
  3. Ship the item back to the address provided.
  4. Once we receive and inspect the item, we will notify you of the approval or rejection of your return.
  5. If approved, your refund will be processed to your original payment method within 5–10 business days.

Exchanges

If you would like a different size, color, or product, we recommend returning the original item and placing a new order.

This is the fastest way to ensure you receive the item you want.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery.

If you receive an item that is damaged, defective, or incorrect, contact us within 7 days of receiving your order at privacy@weaqon.com.

  • Please include:
  • Your order number
  • Clear photographs of the item
  • A description of the issue

We will review your claim and work quickly to provide a replacement, exchange, or refund where applicable.

Non-Returnable Items

The following items cannot be returned:

  • Gift cards
  • Sale or clearance items
  • Custom-made or personalized products
  • Items showing signs of wear, washing, or damage caused after delivery

 Refunds

Once your returned item has been received and inspected, we will notify you regarding the status of your refund.

If approved:

  • Refunds will be issued to your original payment method.
  • Processing times may vary depending on your bank or payment provider.
  • Most refunds appear within 5–10 business days after approval.

Shipping fees are non-refundable unless the return is due to a product defect, damage, or an error on our part.

Contact Us

If you have any questions regarding returns, exchanges, or refunds, please contact us:

WeaQon

Email: privacy@weaqon.com
Website: www.weaqon.com